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Shipping policy generator

Set the right expectations on timing and cost so there are fewer where-is-my-order emails.

This generator makes a starting draft and is not legal advice. Laws differ by state and country and depend on what you sell. Have a lawyer review any policy before you rely on it.

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How to use it

  1. Enter your processing time, carriers and delivery estimates.
  2. Choose international, tracking and P.O. box options.
  3. Copy the draft into your store.

Common questions

What should a shipping policy include?

Processing time, carriers, delivery estimates, costs, where you ship, tracking, what happens with wrong addresses, and how lost or damaged packages are handled.

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